Last Updated: June 10, 2026
At Sbjiwala, we prioritize the protection of your personal information. This Privacy Policy details how we collect, process, and secure your geolocation details, registration credentials, and purchase history. By using our applications, you consent to the practices described below.
We collect basic contact information (phone number, OTP registration, and optionally name and email) to set up your verified profile. We also capture precise geolocation coordinates via GPS to determine store delivery eligibility, calculate transit distances, and coordinate live courier drop-offs.
Your data is primarily used to fulfill your vegetable orders. Location coordinates help dispatch the closest available delivery rider and compute exact transit routes. Push notification triggers are utilized to send automated pack alerts, OTP codes, and dispatch timelines. We do not sell or lease your personal information to third-party marketing companies.
All digital transactions are routed through certified, PCI-DSS compliant payment gateways (such as Razorpay). We do not collect or store credit/debit card numbers or net banking credentials on our database. All data communications utilize standard SSL/TLS encryption.
For any data deletion requests, profile access queries, or specific privacy feedback, please submit a support ticket via the help center or email our data protection officer directly at [email protected].